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Frequently Asked Questions (FAQs)

General Questions

1. What products does DBGY TRENDING sell?

DBGY TRENDING offers modern container homes and a carefully selected collection of quality fashion products, including clothing, footwear, bags, and accessories.

2. Where are you located?

We proudly serve customers in Jamaica and other selected international markets through our online store.

3. How can I contact your team?

You can contact us through our Contact Us page, email, or WhatsApp during our business hours. We are happy to answer any questions about our products or services.

Container Home FAQs

4. Are your container homes customizable?

Yes. Many of our container homes can be customized to meet your needs, including floor plans, interior finishes, windows, doors, kitchens, bathrooms, and other features.

5. How long does it take to receive a container home?

Production typically takes 4–10 weeks, followed by 4–8 weeks for international shipping. Delivery times may vary depending on customization, shipping schedules, and customs clearance.

6. Do you ship container homes to Jamaica?

Yes. We arrange international shipping to Jamaica and can assist customers throughout the delivery process.

7. Does the purchase price include installation?

Unless stated otherwise in your quotation, installation, site preparation, foundation work, and utility connections are not included in the purchase price.

8. Do I need permits before installing a container home?

Building permit requirements vary by location. Customers are responsible for obtaining any required approvals and ensuring compliance with local building regulations before installation.

Fashion FAQs

9. Are your fashion products authentic?

We are committed to offering quality products sourced from trusted suppliers. Product descriptions provide details about each item before purchase.

10. How long does fashion shipping take?

Most fashion orders are processed within 1–5 business days. Delivery times depend on your location and the shipping method selected during checkout.

11. Can I track my order?

Yes. Once your order has been shipped, you will receive tracking information, where available, by email.

12. Can I return a fashion item?

Please review our Refund & Return Policy for information about eligible returns, exchanges, and refunds.

Payments

13. What payment methods do you accept?

We accept secure online payment methods available during checkout. Available payment options will be displayed before you complete your purchase.

14. Do you require a deposit for container homes?

Yes. Container home orders generally require a deposit before production begins. The remaining balance is due according to the terms outlined in your sales agreement.

Shipping

15. Do customers pay customs duties and taxes?

International orders may be subject to customs duties, taxes, and other government fees. These charges are the responsibility of the customer unless otherwise stated.

16. What happens if my shipment is delayed?

While we work to meet all estimated delivery dates, delays may occur due to manufacturing schedules, weather, shipping carriers, customs inspections, or port congestion. We will keep you informed throughout the process.

Still Have Questions?

If you cannot find the answer you are looking for, please contact our customer support team through our Contact Us page, email, or WhatsApp. We are always happy to assist you.